Change management consultants implement change. Loop Consulting Group designs the operating model before managing the change — and is accountable for the commercial outcome, not the change management process.
Change management consulting and operating model design address related but distinct problems.
Change management consultants specialise in managing the human side of organisational change — communication, stakeholder engagement, training and adoption processes.
Change management without design. Change management is a process for implementing change, not for designing it. If the operating model being implemented is poorly designed, change management cannot fix it. You can manage the adoption of a bad design, but you cannot manage it into a good one.
Process focus, not outcome focus. Change management is typically measured by adoption metrics — the percentage of people who have completed training, the stakeholder engagement scores. These are process metrics, not commercial outcome metrics.
Loop Consulting Group designs the operating model before managing the change. We start with the commercial problem and design the operating model that addresses it. We then support the implementation, which includes the change management elements. But the engagement is accountable for the commercial outcome, not the change management process.
Contact Loop Consulting Group at [loopbc.com.au](https://www.loopbc.com.au) to discuss your business's specific challenges.
Loop Consulting Group works with Australian businesses scaling from $5M to $50M. If this question reflects a challenge you're facing, let's talk.