Service
An effective operating model is the bridge between strategy and execution. Without it, the best strategy in the world produces inconsistent results — because the structure, governance, and people model are not aligned to deliver it.
Loop Consulting Group designs and implements Target Operating Models (TOM) that streamline workflows, clarify governance, and ensure your organisational structure is aligned with your strategic objectives. We do not just redraw org charts. We focus on the intersection of Process, People, and Performance — the OP3 Methodology™ — to ensure your new operating model is practical, scalable, and embraced by your team.
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How We Work
Every operating model engagement follows a structured five-step process. The methodology has been applied across telecommunications, infrastructure, technology, and professional services organisations across Australia.
We map the current operating model — how work flows, where decisions are made, where accountability sits, and where the structural friction is. This is the baseline against which all design decisions are made.
We align the operating model design to the organisation's strategic objectives — ensuring the structure, governance, and people model are designed to deliver the strategy, not constrain it.
We design the Target Operating Model — including organisational structure, decision rights, governance frameworks, workflow design, and the performance metrics that will govern the new model.
We develop a detailed transition plan that sequences the move from current state to target state — managing the people, process, and technology changes required to implement the new model.
We support the embedding of the new operating model through leadership coaching, change management, and a structured 90-day reinforcement program that ensures the change holds.
Client Result
A major Australian telecommunications organisation needed to transform its operating model to become leaner, simpler, and more customer-centric. Loop Consulting Group designed the new organisational structure, managed the integration of three operational units, and developed the change management framework that ensured the transition was adopted across the organisation.
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Book a discovery call. We will tell you directly whether we are the right fit and what the engagement would look like.
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